Privacy Policy
highernature.co.uk is committed to the privacy of all of our customers. Any information you do provide to us will be dealt with in accordance with this privacy statement.
This statement determines how Highernature.co.uk will store and use any information relating to you. This privacy statement applies to the entire web site. Any changes to these policies will be posted on our terms and conditions. highernature.co.uk is owned by Higher Nature Ltd.
Under the terms of the UK Data Protection Acts (1984, 1998), we maintain strict security procedures in the storage and disclosure of all customer or visitor information. If you have any concerns or questions about privacy, please contact us at customerservices@higher-nature.co.uk
The Information we collect
When you order a product, we will collect your name, contact and billing information, transaction and credit card information.
Some pages on our website use cookies, which are programs that collect additional information. We use cookies on our site to analyse visitor traffic to our site. A cookie will also allow us to personalise your visit to our site and treat you as an individual, by remembering your preferences so you may not have to complete your details each time. Cookies are small pieces of text information that ask your computer permission to allow placement on your hard drive. Cookies do not provide us access to your computer or any information other than that which you have chosen to share with us.
If you have any concerns about the information we collect, please don’t hesitate to contact us at customerservices@higher-nature.co.uk
What we use the Information for
To analyse the performance of highernature.co.uk For internal auditing and record keeping To improve the quality of our products and services To send you product updates, special offers and information on services and events via email or by post.
We may also contact you occasionally for market research purposes via email, post or phone.
Security
Highernature.co.uk uses (SSL) secure server software to encrypt all information you input before it is sent to us. Furthermore, as required by the UK Data Protection laws, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally require proof of identity before we are able to disclose sensitive information to you.
If you require any further information about your online security with highernature.co.uk please contact our customer service team at customerservices@higher-nature.co.uk
Who we share the information with, and your choices
When you use this site and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement.
When you provide any information on line, you should look for the box which you can click to say that you do not want the information to be used by anyone for direct marketing purposes. If you have not previously objected to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or e-mailing us at:
The Data Protection Officer
Higher Nature Plc
The Nutrition Centre
Burwash Common
East Sussex
TN19 7LX
Email: info@higher-nature.co.uk
Information about you
If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible to the above address. We will correct any information which was found to be incorrect promptly.
Website Links
Highernature.co.uk may contain links to other websites that we think may be of interest to you. Once you have used these links to visit an external site, we do not have any control over that external site. External sites are not regulated by this privacy statement and as such we have no control over them or how they control your privacy during a visit to their site.
Please click to see the general website Terms and Conditions